Festival Agent, Box Office Ticketing and Support
POSITION OVERVIEW The Festival Agent, Box Office Ticketing and Support is charged with providing a seamless in-person screening experience at the Sundance Film Festival by assisting and troubleshooting patron issues and resolving them promptly. Working closely under the direction of one of our Festival Managers, Theatre Box Offices, this role furthers Sundance Institute’s commitment to creating a seamless Festival experience and showcasing original storytellers, new voices, and fresh
Sundance InstituteFestival Assistant, Merchandise Store
POSITION OVERVIEW The Festival Assistant, Merchandise Store assists with the daily operations including register sales, inventory, and customer service at our merchandise stores during the 2025 Sundance Film Festival. Working closely under the direction of Festival Manager, Merchandise, the Festival Merchandise Store Assistant supports Sundance Institute’s commitment to creating an event atmosphere of radical warmth, community, and hospitality as well as a commitment to safety, belonging, and
Sundance InstituteFestival Assistant, Merchandise Warehouse
POSITION OVERVIEW The Festival Assistant, Merchandise Warehouse, is charged with supporting the fulfillment of merchandise orders and the Merchandise team during the annual Sundance Film Festival. Working closely under the direction of Manager, Production & Technical Operations, the Festival Assistant, Merchandise Warehouse supports Sundance Institute’s commitment to creating an event atmosphere of community and hospitality, exceptional customer service and a commitment to safety, belonging, and
Sundance InstituteFestival Coordinator, Lost and Found
POSITION OVERVIEW The Festival Coordinator, Lost and Found is charged with coordinating administrative and operational duties to assist the lost and found of the Sundance Film Festival and support department functions. Additionally, this role will provide essential support for Information Booths across the Festival, where Lost and Found collection often takes place. Working closely under the direction of Festival Manager, Customer Support, the Festival Coordinator, Lost and Found supports Sundance
Sundance InstituteFestival Coordinator, Media Monitoring
POSITION OVERVIEW The Festival Coordinator, Media Monitoring is charged with supporting the Sundance Institute Communications team through daily monitoring of all media coverage and preparing reports for the annual Sundance Film Festival. Working closely under the direction of the Manager, Communications, the Festival Coordinator, Media Monitoring plays an important role within the Media Relations team, helping to ensure an accurate picture of storytelling related to the Festival. This
Sundance InstituteFestival Coordinator, Theater Box Offices
POSITION OVERVIEW The Festival Coordinator, Theater Box Offices supports the planning and implementation of box office operations at theaters in Park City and Salt Lake City. The position will assist a large team in facilitating theater box office operations, in addition to directing volunteers and waitlist ticket sales. Working closely under the direction of the Festival Manager, Theater Box Offices, the Festival Coordinator, Theater Box Offices supports Sundance Institute’s commitment to
Sundance InstituteFestival Zendesk Technical Support Agent
POSITION OVERVIEW The Festival Zendesk Technical Support Agent is charged with providing remote support to our Customer Support Department and our customers specific to the technical systems and software to ensure uninterrupted functionality and quick response resolution when technical or streaming issues arise. Working under the Quality Assurance Analyst, this position helps support Sundance Institute’s commitment to providing the best Festival experience possible and introduce the work of
Sundance Institute